About Us
Nursing
"The Nursing Professional Practice Model is framed within the mission, vision and values of the Clinic. From this perspective, nurses contribute to excellence in care, through a practice committed to the patient and family, with leadership and autonomy derived from a growing professional development, based on the latest scientific evidence, and within an interdisciplinary team, fostering a collaborative practice to achieve the best outcomes for the patient".
CARMEN RUMEU
DIRECTOR OF NURSING
Mission
We believe that the basis for excellent patient care is a nursing that stands out for its professional and human competencies and that actively participates in their teams in search of the best clinical results in their health process.
That is why we are committed to a way of doing things that focuses on autonomous nursing practice, collaboration, professional development, innovation, leadership, evidence and research, accountability, decision making and teamwork.
A model of nurse-patient relationship that values nursing talent and its contribution to health care.
Vision
- We focus our attention on the patient and his or her family, approaching the patient's health situation in a comprehensive manner.
- We are committed to nursing excellence based on a practice model that integrates the characteristics of professional nursing that we want to provide to patients and their families.
- We work to be a hospital that favors and promotes the leadership, development and exercise of nursing talent.
- We believe in collaboration among professionals as a way of providing care that improves the patient and family's experience and health outcomes.
Values
- The patient and his family are the center of our care. That is why we base our clinical practice on the latest evidence to practice state-of-the-art nursing that provides quality and safety care to patients in their health process.
- The patient is an important actor in his or her health process. That is why we encourage their participation and that of their families in making decisions that affect their health care.
- We believe in teamwork and therefore collaboration between nurses and other health professionals is key in order to meet the patient's needs in a comprehensive manner.
- We strive for excellence by focusing on the continuous training and development of our professionals in the competencies and skills necessary to develop an autonomous practice with an impact on the health outcomes of our patients.
Leadership Team
Pamplona
Chief Nurse
Soteras Ramírez
RN, MSN, Cancer Center Nurse director
Cervera Soto
RN, MSN, Medical Practice Services Nurse Director
Paloma Mora
RN, MSN, Inpatient Nurse Director
Esain Larrambe
RN, MSN, Surgical and Support Services Nurse Director
RN, PhD, Innovation and Practice Development Nurse Director. Magnet Program Directo
Vázquez Calatayud
RN, PhD, Professional Development and Nursing Research Nurse Director
Madrid
Llácer Pla
Director of Nursing
General Supervisor, Delivery, Neonatal and Emergency Departments Area
General Supervisor Consultation Area
Quesada Melero
General Supervisor Hospitalization and Pharmacy Area
Other professionals
Nursing
Our nurses stand out for offering professional and humane care, with the patient and their family at the center, across the different professional roles they perform: caregiving, management, teaching, and research.
They are capable of providing care of the highest scientific and human level, meeting the physical, psychosocial, and spiritual needs of each patient and their family.
The professional practice model, a hallmark of the Clinic, positions them to transform the institution through excellent practice and personal leadership. This enables them to work according to their abilities and competencies, achieving the best clinical outcomes within a multidisciplinary team of professionals.
Nurses. Outpatient Area
As members of a multidisciplinary team, nurses are responsible for following the outpatient process of the patient and providing care through evidence-based and innovative practices.
Their key functions include evaluating the patient upon arrival at the consultation; providing health education and advice on treatment, medication, and lifestyle changes. They perform certain procedures and treatments, as well as administer medication.
They will be responsible for coordinating the patient's care, such as scheduling appointments, referring to specialists, and collaborating with other healthcare professionals, while maintaining accurate and complete records during the visit. When necessary, they will conduct follow-ups to monitor the patient's progress and response to treatment.
The professional practice model, a hallmark of the Clinic, positions them to transform the institution through excellent practice and personal leadership. This enables them to work according to their abilities and competencies, achieving the best clinical outcomes within a multidisciplinary team of professionals.
Nurses. Inpatient Area
As part of a multidisciplinary team, nurses are responsible for following the patient's care process and providing care through innovative practices, efficiently utilizing available resources. They are also committed to keeping their own training up-to-date and providing training when required.
Their functions include the individual and continuous assessment of the patient's health status to establish a care plan according to their health situation; providing health education to the patient and their family, covering informational needs regarding their health process; comprehensive patient care, ensuring quality care at different stages; maintaining proper records of their activities to ensure the continuity of patient care. They also manage various technological equipment, resources, and materials for the diagnosis, monitoring, and treatment of patients; collaborate with the interdisciplinary team in decision-making related to each patient's care; and develop, implement, and/or evaluate service standards and protocols to ensure quality and safety in care.
Our nurses practice evidence-based care aimed at improving the quality of patient care. Additionally, they participate in the training of students and other Clinic professionals to acquire knowledge for the benefit of patient care.
Midwives
Our midwives are nurses specialized in women's care. They provide comprehensive care for sexual, reproductive, and maternal health in preventive, promotional, and curative aspects, including care for the mother in the diagnosis, control, and assistance during pregnancy, childbirth, and the postpartum period, as well as care for the healthy newborn until the 28th day of life.
Their functions include assessing the health status of the pregnant woman and fetus during pregnancy; promoting health, providing health education, and conducting prenatal follow-up during scheduled midwife consultations and monitors; assessing, monitoring, and supporting during the active phase of labor and/or cesarean section.
They also follow up during the postpartum period, providing health care and education at discharge; they are responsible for the evaluation, education, and follow-up of breastfeeding, and for the personalized follow-up and support with the "CUN te acompaña" program in cases of poor pregnancy prognosis and perinatal grief.
Auxiliary Nursing Care Technicians (ANCTs)
Our Auxiliary Nursing Care Technicians (ANCTs), as part of a multidisciplinary team, are responsible for patient care, accompanying them throughout their entire care process, ensuring they feel welcomed, heard, respected, and well cared for.
They are present in various healthcare areas, supporting nurses and doctors in providing excellent care to patients and their families.
They play an effective role, ensuring the quality of patient care and the smooth operation of clinical activities.
ANCTs. Outpatient Area
Their key functions include patient care - reception, preparation, and taking vital signs; assisting in medical procedures - physical exams, minor procedures, preparation, and sterilization of medical instruments; managing materials and equipment - control and replenishment of medical supplies and maintaining cleanliness and order in the work area; documentation and administrative tasks - medical histories and records, appointment management, consultation schedules, and processing documentation and forms; and general support such as handling and managing phone inquiries, coordinating with other departments and health services, and providing emotional support and accompaniment to patients and their families.
ANCTs. Hospitalization Area
Their functions include nursing support for the individualized assessment of the patient's health status, assisting in the development of the care plan; recording the activities of auxiliary nursing care to ensure continuity and patient safety; managing and maintaining the service's technological equipment to ensure its proper functioning.
They also participate in the process of developing, implementing, and/or evaluating specific service standards and protocols to improve the quality and safety of patient care. Additionally, they collaborate in the training of students and newly hired professionals at the Clinic.
Pharmacy Technicians
Our pharmacy technicians participate in the patient's health process by supporting various areas and clinical professionals in the pharmacological treatment of different diseases and conditions.
Their functions include managing, receiving, dispensing, and ensuring the entire process related to the medication administered to patients for their health treatment. They also prepare medications used for specific health treatments such as chemotherapy and parenteral nutrition.
Laboratory Technicians
Our team of laboratory technicians performs a variety of crucial functions for the diagnosis and treatment of patients.
Their main responsibilities include processing and conducting tests; maintaining equipment; recording test results in the Clinic's information systems; and quality control to ensure the accuracy and validity of laboratory results.
They also ensure compliance with safety regulations, proper handling of biological materials, and use of protective equipment; communicate and participate in the interpretation of test results; manage inventory of laboratory materials and supplies; and perform teaching duties by taking responsibility for the training and supervision of students in training.
All these responsibilities, along with continuous education and training, allow them to provide excellent care to our patients and their families.
Radiology Technicians
Our team of radiology technicians plays a crucial role in the healthcare field. They are part of a multidisciplinary team and are responsible for handling and caring for patients who come to the radiology unit for imaging studies, which are essential for the diagnostic process.
Their mission is to obtain high-quality images that support radiologists in the effective analysis and communication of diagnostic tests performed in conventional radiology, ultrasound, CT scans, MRI, nuclear medicine, and mammography.
Their key functions include operating and handling imaging equipment to obtain the most precise diagnostic images possible; preparing patients for procedures by explaining the process and ensuring their comfort and proper positioning during the exam; and applying safety regulations to protect patients and professionals from radiation exposure.
They also process and evaluate images for subsequent interpretation by radiologists; maintain equipment; and record and manage data, including technical details and observations that facilitate diagnosis.
These functions, along with continuous training and teamwork, are essential to ensure accurate and effective diagnoses, significantly contributing to the treatment and care of patients.
Radiotherapy Technicians
Our radiotherapy technicians are a fundamental pillar in the treatment of our oncology patients. They are integrated within a multidisciplinary team that includes other healthcare professionals, radiotherapy oncologists, nurses, and physicists, who participate in the daily care and attention of the patient.
They are responsible for applying treatments with maximum precision through innovative equipment and practices. They provide personalized, safe, and high-quality care, always keeping the patient at the center of their attention.
Other functions include the application of radiotherapy treatment to the patient; the process of informing and educating the patient and their family about the treatment to be carried out, providing them with security and support during the process. They are also responsible for the operation of all technological equipment necessary for the treatments.
Prosthetic Audio Technician
Our audioprosthetists have key functions and responsibilities focused on evaluating and treating patients' hearing problems. They perform audiological tests and assess patients for hearing aid fitting, follow-up, and repairs.
Their most common functions include conducting hearing evaluations to determine patients' hearing levels and interpreting results to identify hearing issues; fitting hearing aids and other auditory devices based on each patient's needs, as well as programming and calibrating hearing aids to provide the appropriate level of amplification.
They also educate and advise patients on the use and care of hearing aids.
These functions, along with continuous updates in their field and interdisciplinary work, enable them to offer comprehensive and high-quality service to patients with hearing problems, improving their quality of life through better hearing.
Pathological Anatomy Technicians
Our team of pathological anatomy technicians is part of a multidisciplinary team responsible for processing biopsies and cytological studies performed on patients. They interpret and validate the results to support clinical/medical diagnosis or to request complementary diagnostic techniques to offer better health treatment to the patient.
Their key functions include preparing and processing biological samples for histological, cytological, and molecular analysis; performing staining and coloration techniques to facilitate microscopic observation; handling equipment and technology; ensuring quality and safety in the laboratory, as well as preventing occupational risks; and documenting and recording data to ensure the traceability and confidentiality of patient information. These competencies allow them to play a crucial role in the diagnosis and treatment of diseases, contributing to the quality and accuracy of diagnostic results.
Thanks to the possibilities offered by the latest technologies, the Pathological Anatomy area enables all professionals to improve diagnostic precision, prognosis, and the provision of the most appropriate therapeutic alternative for each patient, according to their circumstances, especially in lung cancer, breast cancer, melanoma, and the entire field of urological and gynecological pathology.
Social Workers
Our team of social workers accompanies patients and their families to help them face the various problems that may arise during their healthcare process at the Clinic.
Their work spans different areas: health, family, economic-labor, social, among others. Their main objective is to walk alongside patients and families, providing solutions to identified needs with appropriate resources, always focusing on the patient and their well-being.
Their professional activity covers the psychosocial aspects of patients and their families through the study, diagnosis, and treatment of the various social factors that contribute to health promotion.
Their functions include the assessment, information, and guidance of the patient and their family; the performance of social diagnoses and treatments; the management of resources related to access to social resources and benefits; the management and promotion of social and health resources; and coordination with social and health services and programs.
Health Care Team
Our team of healthcare professionals is responsible for assisting patients in their health process and providing transversal support to the Clinic's professionals in various tasks that are key to guaranteeing excellent care for the patient and their family.
Their functions include personal hygiene and care of patients; supporting the transfer to interventions and clinical procedures; transporting laboratory samples and blood bank supplies. They also perform sterilization tasks and the transport and processing of bed linens and clinical uniforms.
Nutritionists
Our professionals have a variety of crucial functions for patient care and well-being. They are present in outpatient and inpatient clinical areas, as well as in the Diet Service of the Central Food Department.
Their specific professional knowledge and competencies—clinical, oncological, perinatal, geriatric, pediatric, renal, and sports nutrition—combined with interdisciplinary work, active listening, and a holistic view of their patients, enable them to provide excellent and tailored care to meet patients' health needs.
Some of their main responsibilities include nutritional evaluation to identify potential deficiencies or excesses; diet planning that aligns with individualized meal plans based on patients' medical needs; nutritional education and counseling for patients and their families on healthy eating practices, chronic disease management, and other nutrition-related aspects.
They also provide nutritional support by supervising and adjusting enteral (tube feeding) and parenteral (intravenous) nutrition therapies when necessary, ensuring patients receive appropriate nutrients; monitoring patients' nutritional status; overseeing the preparation and distribution of meals in the hospital; and training hospital staff on nutrition and diet-related topics to improve patient care.
These functions are essential to promote recovery, maintain health, and improve the quality of life for both outpatient and hospitalized patients.
Physiotherapists
Physical therapists in a hospital play a crucial role in the recovery and maintenance of patients' mobility and physical function. They work in direct collaboration with a specialist in physical medicine and rehabilitation who diagnoses and assesses each patient's needs and performs follow-ups.
The area is divided into different care lines according to the reason for treatment: Cardiovascular-Respiratory, Sports, Extremities, Pediatric, Lymphatic-Venous, Neurological, Spinal, Pelvic Floor, and Oncological. Their goals include helping the patient with their motor and sensory functionality; alleviating their pain; improving their quality of life; educating the patient; preventing potential injuries, among others.
Their main functions include the evaluation and diagnosis of the physical and functional state of patients through specific exams and tests to identify problems related to strength and coordination; planning personalized treatments based on the specific needs of patients, considering their medical condition, goals, and capabilities; rehabilitation for patients with injuries, chronic diseases, recent surgeries, or disabilities; pain management with different techniques and therapies that help relieve pain and improve physical function; and educating and advising patients and families about the patient's condition, specific exercises, and strategies to prevent injuries or relapses.
These functions allow physical therapists to significantly contribute to the well-being and recovery of patients within the hospital environment.